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Returns

We are happy to exchange or refund items if returned within 21 days of purchase.

All we ask is that any returned items are sent back in their original condition. Please be aware that lots of our products are made using delicate fabrics, so please be careful of perfumes, make-up, hair products etc. when trying items on as these can leave marks on the fabric.

To return or refund an item, please post the item to the following address along with a copy of your order confirmation (which you should get by email when you have ordered).

COLLARED LIMITED

Barn House
Gatenby
Northallerton
North Yorkshire
DL7 9NG

Please don’t forget to include your order number and your reason for returning the item as without this we will not be able to process your request. We’d also advise asking for a postage receipt when positing items back to us.